PRIVACY POLICY

October 1st, 2018

LULA SURFBOARDS cares about you, your privacy, and complies with the European regulation on personal data protection. This regulation requires companies to implement a series of measures to ensure the protection of the data they collect. LULA SURFBOARDS reserves the right to update or amend this page to comply with any legislative, technological, or case law developments. Please refer to the update date shown above and check this page regularly.

When browsing the website www.chipiron.fr, submitting a request via our contact form, creating an account, placing an order, receiving an invoice, posting a comment, or subscribing to our newsletter, we may collect certain personal information depending on the specific case, such as:

Last name

First name

Email address

Phone number

Shipping and billing address

Country

Your questions submitted via the contact form

Your comments and reviews left on the website

To ensure a better user experience, we may also use tools to analyze your browsing behavior on our site, such as navigation analytics plugins (e.g., Google Analytics). In such cases, after collecting your consent directly on the site, we may collect:

IP address

Date and time of your visit to our website

In accordance with the General Data Protection Regulation (EU Regulation 2016/679) adopted by the European Parliament on April 27, 2016, and the French Data Protection Act (Articles 38 to 40 of Law No. 78-17 on Information Technology and Liberties), we inform you of the following:

– Data controller for www.chipiron.fr

Publication manager: Julie POLLET

Registered office: SARL MDM, 358 avenue des Charpentiers, 40150 Hossegor, France, SIRET number: 510 493 208, VAT number: FR83 510 493 208, Company registered with the R.C.S of Dax

– Why do we use your personal data?

To respond to your inquiries and requests via our contact form

To process, invoice, and deliver your orders

For your newsletter subscription

For the creation or modification of your account

For statistical purposes and audience measurement to improve our website and user experience via cookies

To record your comments and reviews

– LULA SURFBOARDS commits to:

Not disclosing or selling your personal data to third parties or other companies, neither in France nor abroad. Only members of the LULA SURFBOARDS team are recipients of your data. We do not resell your personal data to third parties, nor do we share it with our suppliers or retailers.

Deleting, modifying, transferring, or providing access to your account, order, billing, or inquiry data upon simple request via our contact form

Deleting order and billing data within a legal period of 6 years

Deleting data from any marketing analysis using cookies within a maximum period of 6 months

Informing you and the CNIL (French data protection authority) within 72 hours in the event of data breach or data leakage

– Comments and reviews:

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to automatically approve subsequent comments instead of holding them in a moderation queue.

When you leave a comment on our website, the data entered in the comment form, your IP address, and your browser’s user agent are collected to help detect spam.

An anonymized string (also called a hash) created from your email address may be sent to the Gravatar service to check if you use it. The Gravatar privacy policy is available here: https://automattic.com/privacy/.

Once your comment is approved, your profile picture will be publicly visible next to your comment.

– For more information

on the General Data Protection Regulation (GDPR) and cookies, you can visit:
https://www.cnil.fr/
https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles
https://www.service-public.fr/particuliers/actualites/A12616

DELIVERY HANDLED BY A SPECIALIZED SHIPPING CARRIER

PRIVACY POLICY