DELIVERY HANDLED BY A SPECIALIZED SHIPPING CARRIER
LEGAL NOTICE
LULA SURFBOARDS is a brand of the company SARL MDM
Head Office: SARL MDM – 358 avenue des Charpentiers – 40150 Soorts Hossegor – France
SIREN number: 510 493 208 00068
VAT number: FR83 510 493 208
Registered with the R.C.S. of Dax
CREDITS / PUBLISHER
Photo credits:
Cécilia Thibier – www.thibiercecilia.com
Ben Potier – www.benpotier.com
HOSTING
The servers of the website www.chipiron.fr are hosted by the company OVH
Head Office: 2 rue Kellermann, 59100 Roubaix – France
PROCESSING OF PERSONAL DATA
The information and personal data requested by Lula Surfboards is intended for its internal use only.
You have the right to access, modify, correct, and delete your personal data (Articles 38 to 40 of Law No. 78-17 on Information Technology and Liberties).
To exercise this right, please write to:
SARL MDM – 358 avenue des Charpentiers – 40150 Soorts Hossegor – France
Include a copy of your identity card or passport with your request in order to verify your identity.
TERMS OF USE
The total or partial reproduction of content, pages, images, photos, videos, sound files, scripts, and icons on the site chipiron.fr is strictly forbidden without the prior express authorization of the publisher of the site chipiron.fr.
Failure to comply with this prohibition may constitute counterfeiting and result in civil and criminal liability for the offender.
LEGAL NOTICE – PAYMENT IN INSTALLMENTS
Payment in 4 installments by credit card via PayPal is a payment solution that allows you to split your order into 4 payments debited from the account linked to your bank card according to the selected plan.
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Select PayPal at checkout to use the 4X Payment option.
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The first payment, equal to 25% of the total, is due immediately.
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The following payments will be debited automatically. It’s easy!
Only available to private individuals residing in France. A French PayPal account is required.
The 4X Payment option is subject to approval, for purchases from €30 to €2,000.
A loan is a binding commitment and must be repaid. Check your repayment capacity.
See the General Conditions of the 4X Payment Option. Credit offered by PayPal (Europe) S.à r.l. et Cie, S.C.A.,
22-24 Boulevard Royal, L-2449, Luxembourg, R.C.S. Luxembourg B 118 349, licensed as a credit institution in Luxembourg and under the prudential supervision of the Luxembourg Financial Sector Supervisory Commission. This information is provided by PayPal.
DELIVERY TIMES
All items sold on our website are in stock.
All orders are shipped from our warehouses within 5 business days (Monday to Friday) of your order.
Delivery times indicated are those provided by our carriers, in business days.
IN-STORE PICKUP
You can also choose to pick up your order for free at the Chipiron shop,
located at 358 avenue des Charpentiers, in Hossegor.
An email will be sent to you once your order is ready.
It is essential to specify during checkout the store where you would like to collect your order.
RETURNS
You may return an item within 14 days from the date of receipt of your order.
Return shipping costs are your responsibility.
We will refund the amount paid for the item, excluding shipping costs.
The consumer has a period of fourteen days to exercise their right of withdrawal, following a telephone or off-premises sale, without needing to justify their decision or bear costs other than those provided in Articles L. 221-23 to L. 221-25.
This period begins on the day the consumer or a third party other than the carrier receives the product.
For orders involving multiple items delivered separately or in parts, the period begins upon receipt of the last item or part.
Consumers may use a consumer mediator under the conditions provided in Title I of Book VI.
The list and exact content of this information are determined by decree of the Council of State.
Discounted items are NON-REFUNDABLE and NON-EXCHANGEABLE.
All returned items will be inspected.
They must be new, unused, and in their original condition.
Any item returned incomplete, damaged, worn, or dirty will not be accepted and will be sent back to you.
For any return request, please contact us.
✔️ Satisfied or refunded
✔️ Easy-to-use website
✔️ Secure payment
✔️ Customer service at your disposal
Don’t hesitate to contact customer service:
– By email: For any inquiries, you can email us at: lulasurfboards@gmail.com
We commit to replying as quickly as possible.
– You may also send us a letter at the following address:
SARL MDM
358 avenue des Charpentiers
40150 Soorts Hossegor